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A. Fill in the blanks.

1. ________________ skills lead to an increased level of confidence in your
personality.
2. Being students you must be able to ________________ efficiently in all stages

of schooling.
3. ________________ communication is an essential skill for achieving success

in all areas of your life.
4. Don’t spend too much ________________ setting up your idea or request.

5. Strong communication skills are a ________________ of a well-educated
person.

B. Answer the following.

1. What is the importance of establishing good communication?

2. Why do students lack motivation?

3. What do good communication skills lead to?

4. Mention a few steps to be an effective communicator.

5. Communication isn’t just about what you say. Explain.

A. Here are some communication skills. Give an example of each.
1. Friendliness and empathy 5. Public speaking 9. Responsiveness

2. Written communication 6. Active listening 10. Trustworthiness

3. Being open-minded 7. Digital communication

4. Active questioning 8. Non-verbal communication

B. GOOD VS. POOR COMMUNICATION SKILLS

GOOD communication skills are when you make the other person feel like you

understand and care about what they are saying and express yourself clearly.

POOR communication skills are when you make the other person feel like you
don’t care about what they have to say and are vague about your feelings.

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