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Effective communication is an essential skill for achieving success in all areas of your life,
whether personal, social, or professional. Communication skills breed confidence and
optimism—two character traits that enable you to accomplish your goals. Some people find

that communication comes naturally to them; for others, it’s more difficult. But if you fall
into the latter category, you don’t need a communication degree to make yourself heard—

or to get what you want and need. The challenge of how to be an effective communicator
becomes far easier when you follow these six steps:

1. Identify Your Objectives

What do you hope to accomplish, either immediately or long term? What action or
response will others show that you have communicated successfully? Understanding
your objectives will help shape your communication style and make you more
effective.

2. Listen Actively

Communication isn’t just about what you say. If you want others to listen to you,
you need to listen to them. Don’t get so focussed on what you’re saying that you

miss their important comments, emotions, and reactions. Likewise, when others are
speaking, listen and process what they’re trying to communicate instead of planning
your response. When everyone is actively involved, communication is far more
effective.

3. Note Your Body Language

Communication involves not just the words you speak, but what your body is saying.
Without realising it, your body language can send a stronger message than your
words. If you sit or stand with your shoulders hunched and your arms folded across

your chest, you show that your guard is up and you’re unwilling to have productive,
two-way discussions. Alternatively, when you sit or stand up straight with your arms
at your sides, or relax into a more casual pose, you project openness and a willingness
to communicate—before you’ve even said a single word.

4. Pace Yourself

Pay attention to how quickly you’re speaking and whether others appear to be
processing what you’re saying. Slow down if necessary, and vary the volume and
rhythm of your speech to hold their attention. It’s important to deliberately repeat
important points a few times to make sure your listeners hear what you have to say.

5. Choose the Right Time

If you’re planning to ask your parents or teacher for a favour, make sure he or she

is in a receptive mood. If there’s a big problem or sickness, it is better to wait for

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